Shipping Range：Global free shipping

Ship Time:

• We promise that all products are in good condition before leaving the warehouse.
• Generally, we will ship the products within 2-3 working days after you place your order, this is only applicable to stock products
• We cannot guarantee the delivery time under special circumstances, such as natural disasters, government actions, social anomalies, etc. If there are special circumstances, we will inform you on the homepage of the store.

Delivery Time:

• We will send an email to your order email address shortly after the order is shipped, which will provide the package quantity, logistics carrier and logistics tracking number of the item you purchased.Please note that some carriers take approximately 48 hours to update tracking information after receiving the package.
• After you place an order, we will determine the specific delivery warehouse according to the inventory and delivery address according to the nearest distance. Because we use the partner method to ship the products, we cannot guarantee the accurate delivery time. You may receive your order earlier than expected, or you may receive your order later than expected. Generally, we will deliver most of the products within 5-7days.
• If the total shipping time of the package exceeds 15 days, you can apply for a refund.

Change Address:

Since our products are shipped through partners, in order to avoid product damage or loss caused by multiple transfers,

• Before the product is sent out, we support changing the address;
• We do not support changing the address after the product has been shipped.

If you still wish to change your address, please contact us as soon as possible first:support@caseovos.com.

Please note that if we agree to do so, we can only amend the address once for you and you will be solely or partially (as the case may be) responsible for additional shipping costs, damage to the merchandise, etc.Therefore, we recommend that you check the address before purchasing.